FAQ - Auto Parts

When you need quality auto parts, Sterling McCall Toyota is here to provide you with everything you need!

Where Can I Order Certified Toyota Auto Parts in Houston TX?

There can be many instances that you may need or want to buy new auto parts for your car, truck, or SUV. To help you choose, we've asked our automotive parts and service experts some frequently asked questions. Here's is what they said.

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OEM Vehicle Parts Answers

Should I Buy OEM Parts?

OEM parts are the "Original Equipment Manufacturer" parts. They are manufactured for unique car models by the OEM. These are your vehicle's exact-matching parts. They are sold with a limited warranty. Parts Centers use your Vehicle Identification Number (VIN) to source the right part for your car.

  • Quality:

  • These manufacturer product parts guarantee performance and quality.

  • Warranty:

  • These automobiles parts come with a limited warranty.

  • Price:

  • OEM auto parts can cost more than comparable aftermarket products.

  • Availability:

  • Dealers typically order specific OEM parts from the manufacturer. This can take a few days if it is not already in stock.

Should I Buy Aftermarket Parts?

An aftermarket part is any car or truck part that is not provided directly from the vehicle's maker, or OEM (Original Equipment Manufacturer). These car parts may be less-expensive choices for your vehicle's repair and upgrade. Local, independent shops and online retailers generally (though not necessarily) offer a selection of aftermarket automotive parts. These automotive parts are designed to function similarly to the OEM versions. Aftermarket auto parts, however, have their own pros and cons.

  • Quality:

  • Low price could suggest a lack of quality

  • Warranty:

  • These parts don't come with a warranty

  • Price:

  • These parts can be less expensive than the OEM parts

  • Availability:

  • These parts are readily available at most independent auto-repair shops

Which Car Parts Are The Most Costly to Repair?

While basic automobile part costs range between $150 to $500, some automotive part repairs can actually break an average typical budget.

The most expensive automobile parts to replace are:

  • Transmission - $4,000 to $5,000
  • Brake Lines - $1,000
  • Suspension - Up to $3,000
  • Cylinders - Up to $10,000
  • Hybrid battery - $6,000 and up

When Should You Request OEM Parts?

Always purchase OEM parts for collision repairs. non-OEM car parts may not fit properly when your car, truck, or SUV has damaged body panels after the crash. Plus, an aftermarket part installation may void your leasing vehicle warranty. So, always use OEM parts for all types of vehicle repairs if you have a leased car.

Which Vehicle Parts Are Covered or Not Covered By Warranty?

A comprehensive manufacturer's warranty doesn't cover all auto parts. Car buyers, however, can usually choose something like a bumper-to-bumper warranty, factory warranty, or an extended warranty for the most comprehensive coverage. Even with an extended warranty, all your vehicle's parts will likely not have coverage. Check out our coverage overview list below to learn more.

Powertrain Warranty Coverage:

  • Transmission
  • Gaskets
  • Engine
  • Transfer Case
  • Axles

Bumper-to-Bumper Warranty Coverage:

  • All major vehicle systems
  • AC and heating
  • Safety features
  • High-tech systems

Extended Warranty Coverage:

  • Extends coverage of all items under original Factory Warranty

Not Covered By Warranty

  • Accidental damage
  • Body panel or exterior damage
  • Scheduled maintenance
  • Environmental damage
  • Wear and tear items
  • Interior damage

Should I Buy Automotive Parts from Craigslist?

Craigslist is not an auto retailer; but on this online platform, third-party vendors sell automotive parts. For this reason, the quality cannot be guaranteed. If you are buying car parts from this source, make sure to research, verify, and compare before the purchase.

Should I Buy Auto Parts from Amazon?

Indisputably, Amazon is a reputed online marketplace that provides shoppers with an easy and convenient place to find quality car parts. While most car and truck parts sold by Amazon are from reliable sources, it can be hard to know if you're getting the right product for your car or truck since you are not dealing directly with an automobile service center.

Can You Get Vehicle Parts at The Car Dealer?

Yes, you can order car and truck parts at the dealership. Most auto dealers only source standard OEM parts. Best of all, they can use your vehicle identification number to identify the correct part for your vehicle.

Can You Bring Your Own Parts to The Car Dealership?

You can always bring your own auto parts to a dealer. The dealer,however, will not be able to issue warranty on the purchased part, nor can they guarantee its performance. It is highly recommended to get your vehicle checked by an experienced service technician at a local car dealer before buying any parts for installation. The certified technician will also be able to diagnose the problem and acquire the required replacement part, if needed.

Who Installs Aftermarket Auto Parts?

Bring your aftermarket car or truck part to a local auto dealer to have it installed. Before installation, a service technician will check the aftermarket car or truck part to verify if it is suitable for your car or truck. Even if they install the aftermarket part, however, the car dealership can only issue warranty on the labor.

Auto Parts - FAQ