Sterling McCall Toyota Reviews & Testimonials
Looking for testimonials and reviews about Sterling McCall Toyota? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
(Translated by Google) Excellent treatment (Original) Excelente trato
Just bought the new RAV4 from Salim Adil. He is a true gem at Sterling McCall Toyota. Appreciate all his help and guidance in car buying process. He also did a follow up after sales which was really nice of him
I had such an amazing experience at this store. My sales representative Gus was top notch! This place is being run right!
Our experience at Sterling McCall Toyota was nothing short of incredible. Thomas was so helpful in assisting us find the perfect fit. We love our 2021 Mazda CX-5. Thank you Thomas, Thai, and Toyota for everything!! 😊
Just want to appreciate Rigo Moreno who assisted my husband and I through the process of getting a new car. We were worried when the car we really wanted was sold but he helped find a better one and answered all my questions no matter what the time was. Rigo is an asset to Sterling McCall Toyota and I’m very grateful for his help
(Translated by Google) Excellent attention (Original) Excelente atención
I had a great experience with Jordan Abuain while purchasing a used Honda Odyssey. He was professional, communicative, and really helped me find the right car at a fair price. Although the sales manager wasn’t very cooperative, Jordan’s excellent communication and customer service made all the difference. Highly recommend working with him!
Went in for service and got exactly what I came for. Was advised of other issues, given the prices without the pressure of having to do them while I was there. Thru out the wait I was updating on what was currently going on with my car.
Courteous efficient staff. Trust their work to be excellent and done promptly. Have been with them for decades
Fast friendly and do not try to add on unnecessary repairs.
I like the fast service with this dealer and also I like friendly behaviour of the personals.
I left Sterling Mccall Toyota very happy with the work that they did. Also, Ernest was very professional, friendly and knowledgeable. I will definitely continue to use him for my service work.
I have to admit they have kept my 2010 Tundra running great compliment them on the hole dealership staffing there is working hard thank you everyone 🙏 😊
I had another appointment but my designated service person was busy.Gus took care of us and relayed our info to our serviceman. Adi also was very professional and keep us in the loop.
I had the pleasure of working with Jordan Aguain, and I can confidently say he's one of the best salesmen I've encountered. From the moment I walked in, Jordan made sure I felt comfortable and at ease throughout the entire process. He wasn’t pushy or overbearing, but instead, he took the time to understand what I needed and gave me honest, insightful advice that helped me make the best decision.
Smooth process. Mr. Sarwar khan was helpful. I wish the car had floor mat. For a 50k plus car not having mat is terrible. Luckily, Mr khan said he ll help me get one.
We just bought a used Toyota Camry and are very pleased with our purchase. Saul and Hamsa helped us through the entire process, helped us to understand our options, worked with our credit score and made buying a car a simple and enjoyable process. Thank you!
Thank you very much for all your help.Mr.Apo and Mr.Rahat were very helpful and kind to us
Financing side Mr. Apo KUS and the sales person Mr. Ozzy Kalender, they are really great people and friendly. They did the finalizing details so smooth and fast. They got lots of experience and they help me a lot, highly recommend. And also a special thanks to the Inventory manager Mr. Frank for the help too. Thank you all guys for a good deal. I am so happy with my the new 2024 Tacoma!
Easy to make appointments online and mostly available throughout the day. The advisors are mostly knowledgeable.
Quick and professional and courteous..good customer lounge and service advisor explained everything..will return if when service is needed
Toyota service and sales, the main issue last time I changed the tire they over inflated the tire and didn't check the pressure on the other one means ( 3 tires with 33, the change tire 40 psi), after I left half way I check. When they do the service want to check all these things
Excellent service and I was kept informed throughout the whole process. I would recommend this dealership.
Really fast service. The technician let's you know exactly what your car needs and get it fixed!
I trust Sterling McCall Toyota at 9400 SW Freeway, Houston, TX to service our Camrys. A big shout-out to my assistant service manager Hannah Duraso who is friendly and knowledgable! Thank you! Mary Peschong
Another great service experience with Hanah. Hannah is very professional-friendly, very knowledgeable, and always go above and beyond for customer satisfaction.
Promt, provided written estimate and provided information on service that could wait for 6-12 months. Also, provided what to look for if I needed to do maintenance sooner. AND, TAKES CREDIT CARD PAYMENTS WITHOUT UPCHARGE. Had dealt with previous dealer for 20+ years, but started going to Sterling when MC began nonsense of tacking on an additional percentage if customer paid via credit card. Happy!!!
I recently went there for my routine car maintenance, and Christine was extremely helpful throughout the process. Thanks a lot, Christine!
STERLING MCCALL services is so quick and the staff are very friendly and respectful, I recommend everyone to take their cars there for services and even if you need a car too they're there to make it happen
We are very glad with the service that Jean gave us with our Prius. Thanks!
Amazing
Well organised, efficient, expert knowledge of my Toyota, trustworthy convenient location, good and clean waiting facilities
Mr. Kevin Matos has excellent customer service. Our experience yesterday was great. I highly recommend Mr Kevin to help you get a car. He took the time to get to know their customers needs. Thank you for positive attitude and willingness to go above and beyond.
Excellent attention to my request and very professional in approach. Communication is key to the relationship and they are always willing to listen
I can always count on Sterling to take care of my car. It's a relief to have a helpful and honest service manager to advise me. Thanks Sterling McCall Toyota.
I don't know what to say but I be with the you for more than 15 years.
Did good helping us with what we wanted. Took a long time though. Love car.
The process was very transparent and was a excelente service from José Muniz and Johnny Argueta
Manager Johnny Argueta was excelente. He Made the whole process smooth and easy.
Christine did an amazing job letting me know what was wrong with my vehicle and shared several options to remedy the issue. Quick service and fast response
I had an exceptional experience working with Moses, my sales representative from Toyota. His honesty and transparency throughout the entire process truly set him apart. Moses took the time to understand my needs and provided valuable insights, making the car-buying experience smooth and enjoyable. His dedication to customer satisfaction is evident, and I felt genuinely valued as a client. I highly recommend Moses to anyone looking for a trustworthy and knowledgeable sales representative. Thank you, Moses, for your outstanding service!
I saw Gus Charles today and he’s an amazing service advisor! Helped me with my car and made some recommendations. I will come back every time I need any repairs or maintenance for my vehicle!
Drove from Austin to buy a car here. José muniz and his Manager Johnny Argueta made the trip worth it. First time buying a car and we got excelente customer Service!
Drove from Austin to buy a car here. José muniz and his Manager Johnny Argueta made the trip worth it. First time buying a car and we got excelente customer Service!
It was an awesome experience. I visited Sterling McCall to purchase my lease purchase. Highly recommend! Ask for Camilo Ospina in sales and Marcel Diaz in Finance.
Gus is awesome!
Had a good care from Christine Who really was understanding our car problem by high lighting some of our main problem she made us feel comfortable and would commend anyone to visit Toyota
I had a service no other in all Houston area by Adi. Great personality, knowledgeable and great customer service.
Sterling McCall Toyota is a place where I get great prompt service since 2013. Workers are highly professional, will always take care of the services needed. I truly feel comfortable taking my care to Sterling McCall and will continue. Thanks!!
A very excellent service experience from Sergio my service advisor. He was very professional and explained everything that was completed.
Very good service. I did not have to wait too long, serviced fee was affordable.
The service area attendant was very courteous. The service rep,Hannah, was attentive and informative. She explained all the necessary work that needed to be done.
Great communication with Tommy. We messaged each other and agreed to terms. Got to the dealership and it went smooth.
The service is great the friendly people. Everything you need to know about the status of your car is well explained.
Jose Silva is the best! He explained everything that I was curious about and also gives me great advice!
Purchased a used Tacoma. Great experience. Organized and efficient.
Rey, my service advisor, met me as soon as I arrived. The service on my vehicle was completed in a timely manner while I waited. I was completely satisfied with the work that was performed. Everyone was courteous and professional.
Nice facility and nice staff, always courteous. But I think maybe they need more help because service is always hours longer than anticipated even with routine services
I love bringing my car to this dealership. People are very friendly and efficient. Jean Zelaya is an excellent young man. Very knowledgeable, approachable, trustworthy. He is the best. I highly recommend him. I will always bring my car here for repair. I trust they will always do the right thing.
Jordan Abuain in Used Car Sales was extremely professional, personable, and made me feel very comfortable and exciting during the purchasing process. I was trading my car that I was leasing in for a used car and Jordan was very attentive and made sure that all details were in order so I could get the best deal. The General Manager Keegan was also extremely helpful and confident that they would get me the best trade-in value and financing options, which they did. I’m very grateful for my experience here!
I will only purchase Toyotas from Sterling McCall Toyota! The experience was great, the salesman was knowledgeable and HONEST, the management that I interacted with were very kind, and I am very happy with my purchase!
Rahat sold me my truck about a year ago and any time I have any issues or problems I give him a call and it’s fixed almost immediately. Love the service here, I would 100% come back to buy my next vehicle.
Very fast and responsive with great communication to keep me updated with the status of work
I came in for a test drive and finally found the car I wanted. Gus Bauer, the person who was helping me decide on the car, was very helpful in explaining to me what each car have and didn't have that they have on hand. It was my first time buying a car too and he helped me with each step and made it so simple. Would definitely recommend getting a car here for anyone who needs one.
Rick is amazing. Thank you!!!🙏
Always takes care my car great services always give me a good advice about how can do better
Completely painless process. New 2025 Camry. John Scott was easy to negotiate with and Marcel Diaz was great in finance. Probably the easiest car purchase I can ever remember!!
(Translated by Google) Excellent (Original) Exelente
Always friendly and clean. Make you feel a home with great coffee. Thank you lots.
I was a little worried buying my first car after reading stories about dealerships on reddit (some people make it sound like a nightmare), but I had a great experience as a first time buyer with Brian K! He was great and helped me get the car I wanted. Very attentive and nice with a pure soul.
After going to several other dealerships I found the car that I wanted online.. I submitted my info for someone to call me, not really believing that someone actually would, and not believing that the car was actually available Butttt! Mr Mathew Blackwell called me!!! He informed me that the car was available and that it would be ready for me by the time I made it there! He was fast, he was straightforward, no lies detected, not to mention nice, kind and super sweet. I highly recommend this place because of Mr Mathew Blackwell
(Translated by Google) Excellent attention (Original) Excelente atención
Very great service from drop off with service advisor and mechanics! I trust bringing my car here 🙂 Cashiers could have been more attentive, had me waiting for my paperwork to pay and never let me know when there arrived until I asked. Still give this dealer a 10/10!
Christine assistant manager did a great job. She is attentive and very knowledgeable when it comes to car service, she is the best, a true professional, I would definitely recommend her to whomever wants excellent customer service; she is the one to go to
Great! It was a great experience. My worker was very nice and stayed in engage the engaged the entire process.
Reviews & Testimonials | Sterling McCall Toyota