Sterling McCall Toyota Reviews & Testimonials
Looking for testimonials and reviews about Sterling McCall Toyota? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Earnest was able to assist me with my TRD lift kit install and was so great throughout the entire process. I don’t know the young man’s name that installed it but as of now it’s riding great and couldn’t be anymore happier. Thank you both! I have already referred my friebds to Earnest!
I called to get a make and appointment to get my inspection done in order to gets my car tags and I was able to get it scheduled and done within and hour after arriving there , the service was great, Luis is always friendly, pleasant and polite.
Adi is a fantastic service advisor and I always feel safe here. This Toyota location is top tier
They were right on time and estimate was spot on. Great customer service. We'll definitely go back.
The staff there is efficient, they get things done and leave me with a smile.
Great service easy fun word recommend will come back for future service 100/100 best
Services are nice always. The staffs are very professional. They take their time to listen to you and give outstanding Services.
Great service as always. I always compare the charges with top houston dealers and found Sterling Mccall to have Minimum $ amount for maintenance services. Awesome job.
They do incredible job.Since I bought my car,I have been going there for maintenance and any other mechanical issues.They are excellent!
This place has a great team
Great service! Also very quick. The diagnosis was done quickly. I got the car out of the door under 3 hours
Available, expert, friendly, affable Michael Wolf is the best and has stuck with me after the sale.
Just sold them a Sienna Van! I had the pleasure of dealing with Jesse and Bob Mejia when looking to sell a Toyota Sienna owned by a corporation. They handled the process quickly and smoothly. I first jumped online and asked for quotes from ALL the usual suspects. Sterling Toyota and one other buyer had competitive bids. The "Big Guys" were a disappointment. One in particular, CARMAX, would not quote "online" (isn't that the IDEA?) and wanted us to waste time bringing it to them so that they could grace us with a quote. They ...
Service provided and completed within estimated time. Staff friendly, professional and informative. Facilities clean and comfortable.
My family and I have been purchasing our vehicles, and having them serviced here, for many years. Overall, we leave satisfied with the service received. Rey Qui is our favorite service rep, if he's out (which is rare), we don't bring in any vehicles for service. Rey is very thorough with his explanations, always helpful, and we trust what he tells us.
Took the extra step to get something done that originally wasn’t necessarily going to get done.
Great and efficient, we did not wait a single minute. Professional and fast. Place to go
Very Long Waits Servive Advisors seem stressed due to work overload There seem a to be plenty of labor force service space as big as it is not big enough to accommodate such high volume
The service representative that attended to me did a great job. I was attended to speedily with details explanation about my car condition and what I needed to do also. Very satisfied with what I went there for.
Recently had my new vehicle serviced here and everything was excellent. Ernest in service took great care of me & my new Prius. I’ll be returning here for my service needs. Thank you!
Always great service Timely and efficient Brayan is great and always helpful and knowledgeable as usual
We searched for a Toyota corolla could not find one called my cousin she said Sterling McCall. Called talked to Guarini he got the car We wanted and the price as well. Great Service and good place to go for a vehicle that is Toyota Made.
Very helpful in helping make an educated decision on my vehicles needs and the budget that was affordable
Took the car back after fluids were said to be checked and multipoint inspection said to be performed but was not communicated properly. But in the case of rectification my service advisor Collin was really patient and helpful! He answered ALL my questions and just gave genuine awesome customer service. Nice save Collin we will definitely be back for those other repairs!
Change Brake fluid. Dealer didn’t turn off warning sign from dashboard during previous service
Very clean and efficient
UPDATE: 9/12/23: What a way to exchange a disappointing experience. Originally I rate it 1 star for my review. I was contacted by the manager, Mr. Art. He personally took care of everything. We discussed the situation with the harassment and satisfactory steps were taken. I am very pleased with the resolution of my issues. Thank you I’m very disappointed of the service. My Toyota Corolla 2019 The transmission was acting up. And I know this because I had the same issue with a different type of car. My Corolla is still under warranty. They had the car for 3 days and didn’...
Quick and easy experience definitely will be returning for my maintenance. Gus was very informative.
Respectful of my time and very friendly salesman, knowledgeable and willing to work around my time
Personal attitudes, efficient, and knowledgeable. Referred me to their specialist in the replacement of damaged wind shields. Worked well as a team. Responded well to every issue.
(Translated by Google) Excellent services (Original) Exelente servicios
Excellent service!!!! Staff is courteous and concerned. Facility is easy to get to and appointments are appreciated.
Excellent customer service.
This dealer provided excellent services.. They took care of your car well and the service was prompt.. I appreciate it very much.
Customer dealing was very bad. The guy came to start the appointment looked exhausted though it was 8.00 in the morning.
Best job. Thanks a lot.
Brian P is excellent very professional reliable and polite. Always have so lived his reputation.
Shawn and Mike made it so easy to get my new Shelby that it was easy as Christmas morning. Bought the car from Dallas area and picked up the car in Houston. Thank you Shawn especially for coming in on your day off to make my day perfect!
If you are gonna buy a car from here parviz is your guy ...
Happy with this dealership. Could not continue with one of the salesmen. Maybe another time if I don't find a vehicle
(Translated by Google) Excellent (Original) Excelente
(Translated by Google) I like to take my car for maintenance there it is guaranteed and very good (Original) Me gusta llevar mi carro a aserle mantenimiento ahí es garantizado y muy bueno
Answered all my questions and even walked around the lot to look for cars for me
(Translated by Google) Carlos Joya was very kind, he explained to me step by step the entire procedure to obtain my car on the excellent financing and professional in everything, he helped me to buy my first car ... (Original) Carlos joya fue mui amable me explicó paso a paso todo el procedimiento para obtener mi carro sobre el financiamiento excelente I profesional en todo me alludo a comprar mi primer carro ...
Love how fast the dealership was and how clean the waiting room was. Thank you for awesome service!
After having bad experience with 2 dealers in the area we almost give up on our attempt to buy new a car. Fortunately, Sterling McCall Toyota offered the vehicle and haggle free experience we were looking for. The testing, pricing and financing processes were very relaxed. Our salesman went the extra mile to explain the car setup before we left. Definitely recommend them.
Polite. Helpful. Great with coupons. Good with explanations. Shows pictures of what is worn out and needs to be replaced Good customer service
Service center is very impressive especially Edwin
Good store with nice sales people.
Recently purchased a vehicle from Sterling mcall from Christi from finance manager and Carlos they both were very helpful with the whole purchase and answered all my questions and helped me get the best deal. Over great experience highly recommend them for future purchases.
They do a great job
I highly recommend Salim Adil who is courteous, professional, helpful with all questions and concerns. .
The personnel are nice and courteous . They explained the things to be done..They worked good.
Good customer service at this dealer. I am very happy to buy a Camry here.
Excellent service. Customer service superb. Jose was professional and helped expedite the waiting period. Thank you.
I had an appointment and didn’t get my car in till about 30 mins later so that was frustrating. However, I did receive quality service from Guillermo. He was patient and helpful and he answered all of my questions. My car was done when they said it would be done. In previous times that I have visited this location, it would be done 5-6 hours later than the projected time. I’m pleased with today’s service other than the wait time to be seen.
(Translated by Google) Everything you want in a car is here! (Original) Todo lo que deseas en carro está aquí!
Fast service, friendly folks, this is the place to bring your car for services. Thanks, Hugo Martinez!
Very efficient and cordial associates. On time workmanship and reliable to the extreme. Attaboy toyota boys.
Clean areas reception, garage, lounge, parts, restroom. With available drinks coffee, vending machine. Polite and accommodating personnel
Professional and Swift service by Ernest. He was very responsive to the customers needs. Best to him!
Bobby DelaRosa was an excellent listener and provided the best service.
The service, sales and financial group of people have been nothing but positive as far as taking care of my needs. I take care of my financial part on the internet and it is great. The sales people always greet me when I walk in the front door and I can’t say enough good things about the service people.
Very please and happy with the service and attendance of the staffs
Great service from Victor Ugo! He always delivered! We got what we ask for and expected.
(Translated by Google) The staff that served me was very friendly. (Original) El personal que me atendio fue muy amable.
This place is awesome they have a great service department they fixed my car pretty fast thank you Sterling McCall Toyota
Had a great experience purchasing a new Tacoma. Ozzy was very helpful and had excellent customer service. Apo made the buying process very smooth and fast. In and out in about 3 hours. Overall great dealership would recommend coming here for a Toyota.
Good service, not bad wait time's..big lounge for people waiting for their cars.
Very nice people that work there very professional people in and out not a all day service I like that
I bought my car in early and they waited on me. In addition, they put my seat covers on.
Reviews & Testimonials | Sterling McCall Toyota