Sterling McCall Toyota Reviews & Testimonials
Looking for testimonials and reviews about Sterling McCall Toyota? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
I really had a good, time. Very professional and friendly. Great, great service, my gentleman that helped me in the service dept. helped me last visit, Adi, very helpful, customer friendly.
Mr. Pedro provides excellent service! He is friendly, helpful, and gives very clear explanations of what items on my car were checked today.
Excellent experience for everyone envolved. Very happy with the dealership.
This dealership has the most kind and efficient workforce, in particular Mr Adil Saleem, who went the extra mile to get my car serviced. Miss Hannah was also very supportive and helpful in getting the job done well in time as I had the most beautiful coffee on the house. Yes, do not miss their amazing coffee machine.
(Translated by Google) Excellent service (Original) Excelente servicio
Very good experience. No pressure in finance office. Got a great price in sales. Got price and exact car I wanted.
Ernest was extremely friendly and helpful with routine maintenance and repairs to the oil pan gasket.
Nilson was knowledgeable and professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional.
Nilson was knowledgeable and professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional.
Adalberto helped me out with my first initial service on my 4Runner. He was very kind and even helped get a part on my car that I needed to purchase in the Parts department. It was raining hard and he moved my car under a covered area so my 2 month old and I wouldn’t get wet. They were very fast.
Can’t say much about this dealership, but wants to recognize all your Service Consultants an outstanding work and great customer relations, especially Hannah Duraso, who attended to me. She is so well versed of what’s need to be done with my car and had explained the circumstances that can happen if not corrected. She was very apologetic for the time it took for my car to be finished, even though it’s beyond her control. A very busy dealership that only proves an A1 Excellent Honest Service for our car. ⭐️⭐️⭐️⭐️⭐️
My service technician was great. Kept me informed all the way. Very professional and helpful.
10/10! I had the pleasure of working with Ernest and Steven. They were both kind and informative. Ernest has outstanding communication skills! He made an incredibly stressful situation much easier to handle with his calm demeanor and helpful approach.
Great service from the salesman Jordan Abuain. Very attentive and professional. Denzel was not my salesman but came and talked to me as well. He made me feel comfortable with the buying process. Finance was friendly but tried to upsell on everything, but that's to be expected. Overall, Jordan made the buying process easy and seamless and Denzel helped me feel comfortable with the whole process
Excellent customer service
We were told the premium package didn’t include a home link, so we had to settle for a sports model in a color we’re not crazy about.
My car broken suspension, they contact extension insurance the insurance approved pay for that thank you so much advisor.
Rigo Moreno, my sales person who sold me the vehicle deserves 5 stars for all the help he did. Also I would like to mention Michael and Luis sales manager and the director in the sales department for getting us a great deal in 01/01/2025 even when the end of the year deals were done the day before. Thanks to all the Sterling McCall team for always taking care of us!
Hannah Duraso in service was the reason I chose this dealership. Sterling McCall was one of four Houston area Toyota dealerships I called to inquire about the work I needed done and to retrieve estimates. One dealer gave me what I considered a fair estimate on what I needed. Two dealerships never contacted me with their estimates; one I had spoken to by phone, and the other though their internet message service. All three of the other dealerships were closer to my home than Sterling McCall, including the dealer from whom I purchased my truck. Hannah, however, talked me through ...
I had a nice pleasant experience at this dealership with helpful information concerning my car while being serviced. Sterling McCall Toyota took care of my automotive needs.
Love experience whit asociado Adis Diaz him is extremely help and connect with the workers to take care of your car Thanks for all the help always
Service is more than 2 hours. I hope it will be better in next time.
I worked with Sales Agent Denzel Bates and was not disappointed. Multiple test drives, multiple options within my budget. Denzel was amazing at listening to my requirements and matching me directly with the most efficient and cost-effective option as I requested. Denzel Washington went above and beyond to also make sure the transfer of my trade in was done fast and efficient and communicated the process to me and I was able to get into the vehicle I really wanted ( after deliberation on numerous great options) and took home a Low mileage 3 row SUV and was able to get the ...
Jean and the team of mechanics took good care of my cars issues and he was kind enough to get me a free rental so I could leave my car with them and not have to drive my car in a compromised state. Everything was quick, the inspection report was detailed, and while there was stuff on the report that I didn't really need fixed no one tried to push those services on me. Overall the process was smooth and professional.
I feel like my car is in good hands. I love the information that’s given when the change of parts is needed. Helping a learner grow and move better knowing. Thank you.
Excellent customer service. Professional, respectful and outstanding follow through.
Muy buen servicio me gusto que la persona me explico todo paso a paso lo que necesita de areglo mi carro es un excelente persona dios lo bendiga me ayudo muchísimo muchas gracias
I like that my Advisor, Ernest took time to explain all my proposed repairs to me, whilst categorizing them to enable me prioritize the repairs. Thank you and all team members for a great work and wonderful customer service experience!
It was professional and the service provided was very good. Keep it up. Thanks and happy new year!
Service is top notch, updated me and waited for me to pick up My car.
Neat and family friendly dealership to service your car or buy your neat family car.
I want to do a shout out to Jordan Abuain. He helped me through the purchase of a little used car. Excellent communication from the time I called to inquire about it to the time we drove off with it. Glad to have chanced upon a wonderful person! Thank you Jordan, and I will be back for my next Toyota.
I bought a vehicle from Nick at Sterling McCall last week. Excellent service from all involved. Nick, the Sales Manager and the Finance Manager were great to deal with and very fair on negotiations. Great experience all around.
Jordan Abuain and the rest of the team made this truck buying experience smooth and quick. Jordan was nothing but honest and super responsive. Buying a vehicle from another state isn’t always the easiest process, but Jordan and the team made it possible, so thank you! Ask for Jordan, he is super great and will take very good care of you!!
Went to get my Tacoma serviced and Julio Salinas took care of me. Dropped off and didn’t need much else. Took about an hour after I dropped off.
I was helped by Matthew B. and let me say what a great guy he was! Not only super helpful and did what he could for us but just overall super nice! The facility itself is very nice and positive environment would recommend.
This dealership is working hard on customer service from the service advisor to the cashier. Everyone was putting forth extra effort. Services on my car were done thoroughly and quickly.
The person helping me was a very big help i just remembered his first name Josea I just bought this nice used car i wanted to make sure it's good
I enjoyed the coupon. Keep up the good work. I will appreciate it if you will send coupon for other maintenance.
Me resolvieron todo bien excelente trabajo gracias por el servicio que tienen muy amable el personal
I went in for an oil change and tire rotation the wait time was very fast about 30 minutes. Collin Lutz had fantastic customer service and would highly recommend asking for him. Overall a good experience I will be back.
Thomas was amazing! He was very knowledgeable about the different builds of the car models and patient with all my questions and requests. Knowledge, patient, and kind all great things you would want in a sales associate. He made the normally stressful car-search experience comfortable and fun. Thanks again, Thomas!
Busy that day, but good customer service for free inspection, good WiFi.
Pure professional with top notch quality. Feel you to go back there for future business activities
Customer service and personnel performed in a professional, warm and knowledgeable manner.
Friendly workers overall best place to buy a car
The Service Advisor took great care and communicated with me during my Service. I will definitely be using Sterling McCall Toyota for my Service in the Future.
Everyone there was very nice, and Mr. Bates made the process very easy! Bought a nice, new Tacoma thanks to him!
Ernest is a great service manager. Always keeps me updated on status of vehicle. Great customer service.
Adi & his service team strike again. They did a top to bottom MPI during my oil & filter change. Found a few things and explained it to a T with video & photo. Adi expressed what was needed and what could wait so I got half of the work done & will return in the near year for the other half. They’re always awesome, thanks again Adi & Toyota!
Parts department is very organized. The staff is knowledgeable and helpful. Fast In & out. 👍🏻
I find this dealer to be efficient and very good listeners. They are thorough and knowledgeable about the vehicle which makes for a pleasant experience.
(Translated by Google) Excellent attention (Original) Excelente atención
(Translated by Google) The car is displayed very beautifully, the reception staff is very polite and dedicated and speaks very gently (Original) Xe được trưng bày rất đẹp, nhân viên tiếp đón rất lịch sự và tận tâm nói chuyện rất nhẹ nhàng
(Translated by Google) Excellent fast and quality service (Original) Excelente servicio rápido y de calidad
Sterling McCall is a very efficient Toyota dealership ! I’m always in and out quickly when I get my car serviced!
Quick
“I had an outstanding experience! The team was incredibly courteous, professional, and welcoming. They made me feel valued as a customer. The process was convenient, and they got my truck fixed quickly, ensuring I could drive home feeling safe. Highly recommend!”
Thomas was very helpful. Everything went smoothly. Made my car buying experience easy!
Great experience. Advisor, Rick, was very friendly. Will always go to Sterling McCall for service for my RAV 4.
Recently purchased a Toyota 4Runner and traded in my Toyota Rav4. Bob made the process super smooth and easy for us and helped us settle to what we thought was a good deal. Would 100% recommend Bob as your next sales man when purchasing at this dealership!
Polite , didn’t wait too long , service was on time , I am very satisfied, waiting room is clean
Leo gave me great service! He listened to what I was looking for and he guided me to get the tundra i had wanted for years. He was patient and explained the trucks features. Very respectful and great service in Spanish!
(Translated by Google) Very good service, Mr. Gus Charles very friendly and helpful, very good job 👏 (Original) Muy buen servicio, el Sr Gus Charles muy amable y servicial, muy buen trabajo 👏
Servicing was quick, and in no time my car was brought back to me. The Tech who attended to me explain things related to my car in ways devoid of confusion or equivocation. Very respectful, cerebral and courtesy of civility!
Very nice atmosphere and friendly sales staff. Salesman was not overbearing and I found a used Tundra at a reasonable price.
Always happy services with great products knowledge Want to sell this car and wanna buy another car
Jean has been a great advisor. Getting my car serviced has been easy and painless.
Sterling McCall always provides Excellent service and a very quality of workmanship. I highly recommend them for vehicle service and repair.
Dealership is very reliable. They offer reasonable pricing of cars and provide excellent services and.maintenance.
I felt they did a good job on my vehicle. They are very professional and well qualified and I am happy with my service. But I must chastise them a bit for taking 3 1/2 hours to do my oil change. If they’re backed up, just be honest and let us know because we can always reschedule. I had a 10 o’clock appointment and arrived at 9:30 and did not leave until 2 PM. Other than that, I am happy with the service I feel the guys are well-trained and are empathetic to what my needs may be merry Christmas. Stay safe Richard.
Toyota, allways remain professional even though often times I’m sure customers have complaints as I did today. Hannah, is super sweet, very mild personality, so it’s easy to resolve issues. The manager, was very professional, never raising his voice nor did he give me attitude. This made it easy for me to look at both sides of my complaint, and after doing so, I realized what he said made sense, therefore I will be getting a new mirror soon..Thanks Toyota, for having staff that understands customer service.
First, sales staff was courteous and attentive. No high pressure and no unnecessary add-ons. I was very explicit in what I was looking for. The communication while waiting for deliver Was clear and thorough. During finance there was no effort to press us into buying unneeded items. One error was quickly corrected. All in all Sterling McCall was professional and courteous.
I am giving this 5 star solely due to the dealer man. The rest are unethical and trying to "accidentally" put in extra service or optional when signing paper. Luckily, we caught it before we walk out.
Quick and excellent service:)
They are very courteous and friendly and it was quick service for my pickup. I highly recommend.
Reviews & Testimonials | Sterling McCall Toyota