The service technicians at Sterling McCall were helpful and direct. I was able to drop off my vehicle for an oil change and 3 point inspection in about an hour during their busiest time of day.

Jessica was my service advisor- very professional and honest about the maintenance work that had to be performed. Even though the facility is under construction, Jessica took the time to find me after the service was completed and even walked me to the relocated cashier’s desk. Thank you for your wonderful hospitality!

I am satisfied with the service I received and thanks to Eric for being very professional and answering all my questions satisfactorily.

I brought my car in for routine maintenance, but I left with the wheels completely unbalanced. I had to return to the dealership to have it corrected.

My service manager, GianCarlos is awesome. He is very attentive and provides updates throughout the day. He is very patient and always treats me with the utmost respect.

SW FWY is very conveniently located and the advisors are very professionals. James was great

The oil change process is always very smooth. They’re always pretty busy so I expect to wait at least an hour and half. There are multiple waiting areas with plenty of seating and complimentary soft drinks & coffee.

Had a great experience the service team was quick and efficient helped service the car and address the complaints within the estimated time. Kevin was very good with the communication.

Took more than 4 hrs to wait to get the service done which was too long! Other than that it was good.

Love their customers , always ready to assist At customers service Good listening ear Ever ready on time to their customers

The attention I received when I took my car for maintenance was very good. They did a good job on my car.Ms Hannah was wonderful

Customer service is terrible. I dropped off my vehicle for services, and I get a call stating that they will buy my used vehicle for $33,100. When I actually went to sell my vehicle they offered me $28,000. Then they came back and said we can do $30,000. I was not happy with the service. I was not happy with the customer that was provided. I was not happy with the sales representatives. I was not happy with the sales director. I was initially expecting what they quoted which was $33,100. They should have never backed out. They even stated “we see your vehicle is in our service dept” and we will offer you $33,100. Im not happy with the service that was provided. I will never purchase a vehicle from Toyota ever again!

Excellent work, high efficiency, very good quality. Service advisor is very nice, very knowledgeable and good communication.

This dealership has proven all the time Customer friendly & Quick Services. Also they follow up for after sales support with clear policies. I purchased car in 2016 & still I go to this dealership for the services when needed & always proven trustworthy